Our 100% Satisfaction Guarantee
Everyone here at Nature's Wonders Florist wants to be the first choice you have when it comes to order special gifts, bouquets and flower arrangements for the special people in your life. Our goal has always been to provide outstanding value and service to all of our customers, and we look forward to the opportunity to prove why we have been rated one of the Top FTD Florists worldwide.
To prove our commitment to you, we are pleased to offer a 100% satisfaction guarantee on all of our products and services. If you are not completely satisfied with any product we deliver, we will offer you a replacement of equal quality and value. If you choose otherwise, one of our customer care representatives will also be happy to credit back your account if we fail in to serve you as we have promised. We strive for excellence, and understand that this is what our customers expect from us.
If you call us within 48 hours of your delivery, we will gladly honour this guarantee, immediately. As a professional, full-service florist, we would like to know of any concerns our customers have, so that we can improve your experience shopping with us. Your opinion is important to us, so please do not hesitate to tell us if you are not satisfied with any aspect of doing business with us.
You can contact our shop 7 days a week, through email at [email protected], or by phone at 604-875-7777 or 1-800-606-1338. We look forward to hearing from you.